Answers to your questions:
Where are you located? The KBC Wellness Center is conveniently located at 2363 US-4 In Killington, VT. Our entrance is in the rear of the building and we are on the second floor. Use the deck on the far east of the building for access.
What type of classes do you offer? We offer a variety of indoor and (seasonal) outdoor classes including Boot Camp, Pliability Training, Butts and Guts, Yoga, Block Therapy and Strength-based circuits. This link will take you to the schedule page. Click on any class name to read a brief description of the class.
I'm a beginner (or just getting restarted), what classes should I start with? The Butts and Buts, Pliability and Yoga classes are a great starting point. Boot Camp is the most advanced class. Block Therapy requires a specific tool. Contact us with questions about specific classes.
Which classes are held outdoors? Seasonally we offer outdoor boot camp classes. Any class listed as "Boot Camp" on the schedule will be held outdoors (in the same location) whenever Mother Nature allows. (Typically May-October)
What should I bring to class? Bring a bottle of water, a pair of indoor shoes to change into (for indoor classes) and a mat or towel (optional).
Where is the entrance to the class studio? Our entrance is around the back of the building. On the east side of the building there is a covered deck that wraps around the back of the building and leads to our door to come upstairs. If the Basecamp Bike and Ski Shop (our downstairs neighbor) is open when you arrive, feel free to enter through the shop!
How do I sign up for a class? Select a membership package or drop-in option here. After you purchase your option, proceed to the schedule page to sign up for class! This is an important step, don't miss the sign up to reserve your spot in class!
How do I cancel a class I signed up for but will not be able to attend?
Up to 15 minutes before the start time you are able to cancel your class sign up by going to your account page and scrolling down to the bottom where you will see "your upcoming classes". Select cancel and click on that to cancel.
How do I find your Zoom classes for Block Therapy? On the class schedule you will see a "zoom class" listed at the same time as the Block Therapy class that we are zooming. SIgn up for the zoom class. Just before class time go to you account page on the website or your app and you will see the option to "join virtual class"
Can I share my membership or punchcard with another friend or family member? In general, no, everyone needs their own accounr but we offer one sharable punchcard as part of our Visitor Packages.
What is the minimum age to attend a class or hike? Aside from special events and our kid's yoga program we are open to ages 16+ for regular schedule classes and hikes.
Can I put my membership on hold? After your first 3 months of an autopay or with any upfront membership of 3 months or more you are allowed one hold per year.
What is your refund/cancellation policy? As part of our required liability waiver we include a Contract Agreement with our refund policy: worded as following:
"I agree to fulfill the terms of any contract I agree to with KBC Coaching. Early cancellation of a contract will result in a 30 day penalty cancellation fee.
Refund policy: There are no refunds. You are making a commitment to your health and wellness. If you decide to quit a program before the expiration date you may apply the value to a future program with KBC. "
How do I sign the waiver? Please go to your account on the website and scroll down to this area:
